Returns & Exchanges
At True Treasures Inc, we want you to love every piece you bring into your home, which is why we offer a 30-day return window for items in their original condition. If your selection isn't the perfect fit for your space, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your box.
Secure the Package
Carefully repackage your home decor items in their original protective wrap and box to prevent damage during transit.
Drop Off and Track
Deliver your package to the nearest authorized shipping center and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing